How to Help Clients With Medicare When You're Not a Medicare Expert

How to Help Clients With Medicare When You're Not a Medicare Expert

Looking to help clients manage health care costs in retirement?

Helping them navigate the complexities of Medicare can enrich and retain these relationships and keep health care costs from consuming their retirement savings.

You don’t have to be a Medicare expert or pay anything to provide this valuable service.

Simply refer them to Medicare BackOffice®, a team of dedicated insurance agents who are licensed, contracted and certified in all 50 states to provide Medicare advice and products. They can educate your clients or group members who are turning 65 so they can make informed decisions with their initial Medicare enrollment. They also can help them find Medicare Supplement, Medicare Advantage and Part D Prescription Drug plans to cover what Medicare doesn’t. Your referral also can help them avoid costly late-enrollment penalties that can linger for years.

Then, each year during Medicare’s annual election period (AEP) from Oct. 15 through Dec. 7, Licensed Insurance Agents at Medicare BackOffice also will review their plans — a critical step to keeping costs in check, because premiums and drug formularies can change each year.

Plus, you’ll get a referral fee if they buy a Medicare health policy.

Medicare BackOffice provides compliant, done-for-you emails to remind clients of the importance of reviewing plans each year and directing them to call Medicare BackOffice. You also can customize a Medicare guide and other materials from an extensive library of educational Medicare resources.

Registering with Medicare BackOffice gives you free access to the resource library, allows you to track your referrals and ensures you get paid after they buy a plan.

 

Who Can Refer to Medicare BackOffice?

Anyone can refer to Medicare BackOffice, but typical referring partners include insurance and financial planning professionals, unions, nonprofits and other organizations.

 

Financial Advisors and Registered Representatives

For professionals advising pre-retirees and retirees, planning for the costs associated with health care is a key step of a sound retirement plan.

Health care is one of the biggest expenses in retirement. Health care costs have far outpaced inflation over the past two decades. A retiree today may need a six-figure nest egg just to pay for their health care costs.

Medicare doesn’t cover everything, as many people think it does. Medicare Supplement, Medicare Advantage and Part D Prescription Drug plans can fill coverage gaps, but retirement planning needs to account for premiums, deductibles and out-of-pocket costs and should mitigate the risk of long-term conditions or catastrophic health events.

Failing to review these plans annually could result in inadequate coverage and uncovered drugs that might have been covered in a different plan — missteps which can devastate finances. For fiduciaries, planning for these health care costs is not just a bonus for clients — it’s a critical piece of acting in a client’s best interest.

For registered reps or financial advisors unsure of how to bring up the topic of Medicare, Medicare BackOffice offers a tips sheet on how to have the Medicare conversation.

 

Life Insurance and Annuity Agents

Talking about life insurance and annuities with clients naturally can lead to discussions about their health conditions and health care expenses. For agents who don’t offer Medicare plans, partnering with Medicare BackOffice is an easy way to also service their health needs.

Plus, it can provide another income stream.

 

Property and Casualty Insurance Agents

Consumers often turn to their existing insurance agents — even if they’re not in the health and wealth spaces — for advice on other insurance products. Property and casualty agents can be prepared for those questions by registering with Medicare BackOffice now.

 

Senior Health Insurance Agents

If you have clients or friends who reside in states where you’re not licensed to sell Medicare health plans or you’re not certified to offer Medicare Advantage-Prescription Drug plans, simply refer them to Medicare BackOffice.

You’ll earn a referral fee if they buy a Medicare policy. Medicare BackOffice’s agents only discuss Medicare health plans with your clients, so no cross-selling involved.

 

Other Professionals

If you are in regular contact with people needing Medicare answers but are not a Medicare expert, you can still refer to Medicare BackOffice.

Even people who are helping younger people in caregiving roles can make referrals. For example, a child of an aging parent may ask their therapist or assisted living facility staff about their parent’s health care matters. Connecting them with answers helps them care for their parent and strengthens your relationship with them.

Registering with Medicare BackOffice prepares you so you are ready to easily make referrals when people need help. You can refer them by filling out an easy online form on their behalf with their permission, or by emailing or handing them a Medicare guide or other marketing collateral that addresses their immediate Medicare concern and includes Medicare BackOffice’s contact information.

Professionals who benefit from having a Medicare referral service include:

  1. Certified public accountants (CPAs)
  2. Estate attorneys
  3. Doctors
  4. Mental health professionals (social workers, therapists and counselors)
  5. Nonprofit agencies serving seniors
  6. Independent living, assisted living, memory care, and nursing home administrators and staff
  7. Occupational and physical therapists
  8. Patient care coordinators
  9. Home-health providers
  10. Support group leaders
  11. Unions
  12. Professional development organizations

 

Individuals Under 65 Needing Health Insurance Plans

Professionals in many roles can run into situations where someone under the age of 65 needs an individual health insurance plan.

Medicare BackOffice also offers under-65 individual health insurance plans through the Affordable Care Act (ACA) Marketplace. People who could need under-65 plans include those:

  1. Whose income could qualify their dependents for ACA Marketplace subsidies, making the ACA plan more affordable than their employer-sponsored group coverage
  2. Who are retiring early and need a plan before Medicare starts at age 65
  3. Whose spouse is under 65 and needs health coverage
  4. With a dependent who is aging out of a parent’s company-sponsored group plan and needs an affordable plan
  5. Who are not eligible for their employer’s benefits
  6. Who are leaving their job and want to explore options other than those available through the Consolidated Omnibus Budget Reconciliation Act (COBRA)

 

Help With Medicare and Health Plans to Strengthen Your Relationships

Medicare BackOffice strengthens your relationships by providing clients or group members a source of accurate, dependable information and making their search for Medicare and health insurance answers easier and stress-free.

Everyone from financial advisors to attorneys can help their clients navigate Medicare while continuing to concentrate on their primary business or purpose.

Learn more about how Medicare BackOffice works. Questions? Call 1.877.385.8083.

 

Ready to get started? Register now.

 

This is a solicitation. For licensed Insurance Agent Use Only. Not for General Public.

Not connected with or endorsed by the United States government or the federal Medicare program. The insurance services described on this website are provided by Insuractive, a Nebraska resident agency. Insuractive is also licensed as a non-resident insurance agency, or otherwise authorized to transact business as an insurance agency, in all states and the District of Columbia.

The purpose of this communication is the solicitation of insurance. Contact may be made by an insurance agent/producer or insurance company. Medicare Supplement insurance plans are not connected with or endorsed by the U.S. government or the federal Medicare program.

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